What is a privacy and cookie policy?

JubyLee Bakes is committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to info.jubyleebakes@gmail.com or by writing to JubyLee Bakes CIC, 1-7 Station Road, Crawley, West Sussex, RH10 1HT.

Who are we?

JubyLee Bakes is a Community Interest Company limited by guarantee (no. 10351457). The registered office is 1-7 Station Road, Crawley, West Sussex, RH10 1HT.

What type of information is collected from you?

Personal information collected includes:
− Your name,
− Your postal address,
− Your email address,
− Your IP address,
− Your telephone number(s).

How do we collect information from you?

− When you complete and submit the contact form on our website,
− When you contact us directly by post or telephone,
− When you order bakes from us,
− When you fundraise on our behalf,
− When you volunteer with JubyLee Bakes.

If you are aged 16 or under‚ please get your parent or guardian's permission before you provide any personal information to us.

How is your information used?

Information that you provide will only be used:
− To process and record orders received from you,
− To fulfil our statutory and regulatory obligations,
− To administer your activities when volunteering with us.

Who has access to your information?

We will not sell or rent your information to third party organisations, and we will not share your personal information with others to use in their marketing or fundraising. We will share personal information with other organisations outside of JubyLee Bakes if we’re under a duty to do so to comply with any legal or regulatory obligation, or to enforce or apply our terms of trade.

Transferring your information outside of Europe

Information which you provide to us may be transferred to countries outside the European Union if our data is held on servers that are located in a country outside of the EU. These countries may not have similar data protection laws to the UK and by submitting your personal data, you are agreeing to this transfer.

Promotional material

From time to time we may use personal information, including photographs, in our promotional material. Explicit permission will be sought from you before this is done.

Use of 'cookies'

Like many other websites, in order to make our website work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so that you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.

Some of our pages use cookies to remember:
− Your display preferences, such as contrast colour settings or font size,
− If you have already replies to a survey pop-up that asks you if the content was helpful (so that you will not be asked again),
− If you have agreed (or not) to our use of cookies on our website,

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there, and what videos were watched. Enabling these cookies is not strictly necessary for the website to work, but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do, some features of this site may not work as intended.

The cookie related information is not used to identify you personally, and the pattern data is fully under our control. These cookies are not used for any purpose other than those described above. You can control and / or delete cookies if you wish – for details see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this however, you may have to manually adjust some preferences every time that you visit the site and some services and functionalities may not work.

Website recording

We do not monitor traffic over our website and do not utilise analytical software.

How you can access your personal information

You can access the personal information we hold. To get a copy of this, please write to JubyLee Bakes at our registered office 1-7 Station Road, Crawley, West Sussex, RH10 1HT. We will try to respond to your enquiry within five working days of receiving it and will offer a full response to your request within forty working days. You may need to pay a small admin fee.

JubyLee Bakes CIC - May 2018